Terms of Service

Last updated: May 25, 2025

Welcome to alicestrology.com. By booking a session, purchasing a service, or interacting with this website, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

All astrology sessions and services offered through this website are intended for informational, spiritual, and educational purposes only. They are not a substitute for licensed medical, psychological, legal, or financial advice. If you are experiencing a crisis or require professional help, please seek the appropriate licensed provider.

2. Eligibility

You must be 18 years or older to book a session unless you have express written permission from a parent or legal guardian.

3. Confidentiality

Your privacy matters. Any personal information shared during a session will be held in strict confidence and will never be shared without your explicit consent, unless required by law.

4. Scope of Practice

Astrology is a powerful tool for self-awareness, timing, and personal growth—but it is not predictive in the deterministic sense, nor is it clinical. Interpretations are offered in good faith and with care, but ultimate responsibility for decisions and life choices rests with the client. Clients are expected to consult with licensed professionals and exercise good sense prior to making decisions.

5. Crisis & Trauma Disclosure

Astrology can offer powerful insight and meaning-making, but it is not a substitute for professional mental health support. If you are in crisis, experiencing suicidal thoughts, severe emotional distress, or symptoms of untreated trauma, please contact a licensed therapist, counselor, or emergency mental health service in your area.

I am not a trauma-informed counselor or astrologer, and I do not offer clinical mental health services of any kind. While I bring compassion, deep presence, and spiritual insight to my work, I do not have the training to safely hold or respond to acute trauma. If you are unsure whether astrology is the right setting for your current needs, please reach out before booking.

If at any point during a session it becomes clear that your situation requires professional psychological support, I may gently pause or end the session and refer you to more appropriate resources. This is not a rejection—it is an act of care and respect for your safety and healing.

6. Payment & Booking

All sessions must be paid for in full at the time of booking. Session times are not guaranteed until payment is received and a confirmation is sent.

7. Rescheduling & Cancellation

Clients may reschedule sessions up to 48 hours in advance via the scheduling platform or by contacting Alice directly.

• Cancellations with 48+ hours’ notice may be refunded or rescheduled.

• Cancellations with less than 48 hours’ notice are non-refundable but may be rescheduled once as a courtesy.

• No-shows or clients who miss the session without prior notice are not eligible for refunds.

8. Late Arrivals

If you are running late, the session will be held for up to 10 minutes past the scheduled start time. After that point, the session will be considered a no-show. Sessions will not be extended due to late arrival.

9. Recordings

Sessions may be recorded upon request and provided for personal use only. By agreeing to a recorded session, you consent to being recorded for the purpose of receiving a playback file. Recordings will be sent within a reasonable timeframe following the session and are not guaranteed to be permanently archived.

10. Gift Sessions & Third-Party Bookings

Sessions may only be booked for another person with their full consent. Astrology sessions are personal, and it is essential that the recipient wishes to participate. Rather than book for someone else, we highly recommend purchasing a gift card instead.

11. Digital Content & Future Offerings

From time to time, digital content, classes, or other offerings may become available through this site. These products are non-refundable unless otherwise stated. Access instructions and limitations will be outlined on the product page.

12. Intellectual Property

All content on this website—including text, images, and session materials—is the intellectual property of Alice Shieh Smith unless otherwise noted. It may not be reproduced, redistributed, or republished without written permission.

13. Right to Refuse Service

Alice reserves the right to respectfully decline or discontinue service at any time, especially in cases of harassment, inappropriate conduct, or incompatibility of expectations.

14. Updates to Terms

These Terms of Service may be updated at any time. Please check this page periodically for changes. Continued use of this website or services after updates implies acceptance of the revised terms.

Contact

If you have any questions about these terms, feel free to reach out via the contact page or email.